Privacy Policy

1 Information We Collect

Information you provide directly:

• Name, email address, and phone number (via contact form)
• Business information and project requirements
• Payment and billing information (processed securely by third-party providers)
• Communications you send to us via email or forms

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies

2 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver our services (AI Automation, Digital Marketing, Business Consultancy)
• Send service updates, proposals, and project communications
• Process payments and manage billing
• Improve our website and service offerings
• Send marketing communications (only with your explicit consent)
• Comply with legal obligations
• Prevent fraud and ensure security

3 Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your data under the following legal bases:

• Contract performance — to deliver the services you engaged us for
• Legitimate interests — to improve our services and communicate with prospects
• Consent — for marketing emails and non-essential cookies
• Legal obligation — to comply with applicable laws

4 Sharing Your Information

We do not sell your personal data. We may share it with:

• Service providers — tools like Google Analytics, email platforms, and payment processors who process data on our behalf under data processing agreements
• Professional advisors — lawyers, accountants, and auditors under confidentiality obligations
• Law enforcement — when required by law or to protect our legal rights
• Business transfers — in the event of a merger, acquisition, or sale of assets

5 Data Retention

We retain your personal data only as long as necessary:

• Contact inquiries: 2 years from last interaction
• Client project data: 5 years after project completion (for legal/accounting purposes)
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics: 26 months (Google Analytics default)

You may request deletion of your data at any time by contacting us.

6 Cookies & Tracking Technologies

Our website uses cookies and tracking tools including:

• Essential cookies — required for the website to function
• Analytics cookies — Google Analytics 4 to understand website traffic
• Marketing pixels — Facebook Pixel and Google Tag Manager for advertising measurement

You can manage cookies through your browser settings. Disabling non-essential cookies will not affect your ability to use our website.

7 Your Rights

Depending on your location, you may have the following rights:

• Access — request a copy of the data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request erasure of your personal data ("right to be forgotten")
• Objection — object to processing based on legitimate interests
• Portability — receive your data in a structured, machine-readable format
• Withdraw consent — at any time for consent-based processing
• Lodge a complaint — with your local data protection authority (EEA users: your national DPA)

To exercise any of these rights, contact us at help.flowrevo@gmail.com. We will respond within 30 days.

8 International Data Transfers

We operate globally. Your data may be transferred to and processed in countries outside your own. When transferring data from the EEA, we use appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission.

9 Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

10 Security

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for all data in transit
• Encrypted storage for sensitive information
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

11 Changes to This Policy

We may update this Privacy Policy periodically. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email.

Your continued use of our services after any changes constitutes acceptance of the updated policy.

12 Contact Us

For any privacy-related questions, requests, or concerns:

• Email: help.flowrevo@gmail.com
• Website: https://flowrevo.com