Terms of Service

1 Acceptance of Terms

By accessing https://flowrevo.com, submitting an inquiry, or entering into a service agreement with FlowRevo, you confirm that:

• You are at least 18 years of age or have parental/guardian consent
• You have the legal authority to enter into this agreement on behalf of yourself or your organization
• You have read, understood, and agree to these Terms in full

If you do not agree to these Terms, please do not use our services.

2 Services Offered

FlowRevo is a 360° Growth Partner offering the following professional services:

• AI Automation — Custom AI workflow design, intelligent chatbots, process automation, predictive analytics, AI-powered CRM integration, and machine learning solutions
• Digital Marketing — Search engine optimization (SEO), pay-per-click (PPC) advertising, social media management, content marketing, email marketing, and conversion rate optimization
• Business Consultancy — Growth strategy, market expansion planning, operational optimization, and executive advisory services

Specific deliverables, timelines, and scope are defined in individual service proposals or statements of work (SOW) agreed upon between both parties.

3 Service Agreements

All engagements begin with a written proposal or service agreement that specifies:

• Scope of work and deliverables
• Project timeline and milestones
• Fees and payment schedule
• Communication and reporting cadence

No work will commence until a service agreement is signed and the initial payment is received. These Terms supplement (and do not replace) any signed service agreement.

4 Payment & Billing

Our standard pricing plans are as follows:

• Payments are due as specified in your service agreement (typically monthly in advance)
• We accept major credit/debit cards, bank transfers, and other methods specified at checkout
• Invoices not paid within 7 days of the due date may result in service suspension
• All prices are in USD unless otherwise stated. International clients are responsible for any currency conversion fees or taxes in their jurisdiction
• We reserve the right to adjust pricing with 30 days' written notice

5 Cancellation & Refunds

Monthly plans:

• You may cancel at any time with 14 days' written notice before your next billing date
• No refunds are issued for the current billing period upon cancellation
• All work completed and deliverables produced up to the cancellation date remain billable

Project-based work:

• Deposits (typically 50%) are non-refundable once work has commenced
• Refunds for incomplete milestones will be assessed on a case-by-case basis

6 Client Responsibilities

To enable us to deliver our services effectively, you agree to:

• Provide accurate, complete, and timely information and access required to perform the services
• Designate a primary point of contact for communication and approvals
• Review and respond to deliverables within agreed timeframes (typically 5 business days)
• Ensure you have the legal right to share any content, data, or materials provided to us
• Comply with all applicable laws in your jurisdiction, including advertising and data protection laws
• Not use our services for any illegal, fraudulent, or harmful purposes

Delays caused by the Client's failure to meet these responsibilities do not entitle the Client to refunds or compensation.

7 Intellectual Property

Your content: You retain all ownership of content, data, trademarks, and materials you provide to us. You grant us a limited license to use such materials solely to perform the contracted services.

Our deliverables: Upon receipt of full payment, all custom deliverables created specifically for you (e.g., marketing campaigns, automation workflows, reports) are transferred to you.

Our proprietary assets: FlowRevo retains all rights to its pre-existing intellectual property, frameworks, templates, tools, and methodologies. These are licensed to you for use, not ownership.

Portfolio rights: Unless you request otherwise in writing, we reserve the right to reference your company as a client in our portfolio and marketing materials.

8 Confidentiality

Both parties agree to keep confidential any proprietary information, business strategies, or trade secrets shared during the engagement. This obligation:

• Applies to both parties equally
• Remains in effect for 2 years after the termination of services
• Does not apply to information already in the public domain or independently developed

For clients requiring a formal Non-Disclosure Agreement (NDA), we are happy to execute one prior to engagement.

9 Disclaimer of Warranties

Our services are provided "as is" and "as available". While we strive for excellence, we make no guarantees regarding:

• Specific business outcomes, revenue increases, or ROI from our services
• Search engine rankings or advertising performance (subject to platform algorithm changes)
• Uninterrupted or error-free operation of AI or automated systems

Results depend on many factors outside our control, including market conditions, client cooperation, and third-party platform policies.

10 Limitation of Liability

To the maximum extent permitted by applicable law:

• FlowRevo's total liability for any claim arising out of or related to our services shall not exceed the total fees paid by you in the 3 months preceding the claim
• We shall not be liable for indirect, incidental, special, consequential, or punitive damages
• We shall not be liable for loss of profits, revenue, data, business opportunity, or goodwill

Some jurisdictions do not allow limitation of liability — in such cases, our liability is limited to the greatest extent permitted by law.

11 Indemnification

You agree to indemnify, defend, and hold harmless FlowRevo and its team members from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your breach of these Terms
• Your violation of any law or third-party rights
• Content or materials you provided to us that infringe on third-party intellectual property

12 Governing Law & Dispute Resolution

These Terms are governed by applicable international commercial law principles. In the event of a dispute:

• Step 1 — Negotiation: Both parties agree to attempt resolution in good faith within 30 days of written notice
• Step 2 — Mediation: If unresolved, parties agree to non-binding mediation before pursuing litigation
• Step 3 — Arbitration: Final disputes may be resolved through binding arbitration under internationally recognized rules

Nothing in these Terms prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.

13 Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date.

For active clients, material changes will be communicated via email with 14 days' notice. Continued use of our services after that period constitutes acceptance of the revised Terms.

14 Contact Us

For questions, concerns, or legal notices regarding these Terms:

• Email: help.flowrevo@gmail.com
• Website: https://flowrevo.com

Legal notices must be sent in writing to the email above and are effective upon confirmed receipt.